Recovery Plan For Your Website!
This is why, apart from selecting the most reliable hosting platforms for their websites, each small business needs to invest time and effort in creating the right recovery plan for your website so as to avoid unnecessary downtime and be able to quickly restore your service, if necessary.
Check out our list of measures that you could take to make sure you are prepared to respond to any eventual website downtime issues that no one online is immune to.
Uptime Service Monitoring
Going offline does not necessarily mean that your hosting provider has uptime issues.
So do not only rely on your web host’s notification system to track your site uptime availability.
Instead, use a private website monitoring service which instantly notifies you via email or SMS if your site is down at a particular location.
You could choose from a variety of website uptime monitoring services both paid and free depending on your requirements.
In most cases, you will get instant messages regarding service interruption even if you have only been offline for a few seconds!
Check out the list of free website monitoring services we have compiled for you.
- Monitority – The info on the website of Monitority is sparse, but they get the point across – a website monitoring service that supports unlimited domains, URLs, and IPs. It will ping your website every minute from multiple locations, and if there is a problem, there are free alerts via email, Twitter or SMS (if supported by carrier).
- Uptime Robot – The free plan from Uptime Robot will allow anyone to monitor website uptime with ease. You will be able to monitor 50 websites, with checks every 5 minutes. They also promise to keep 2 months of uptime logs for your websites. Aside from monitoring websites, they can also monitor ports, to make sure that a specific service such as email, FTP, ssh and others are operational.
- Uptime Dog – Uptime Dog has a bit dated of a website, but the service is still up and running. They will monitor website uptime from 2 different location with checks every 2 minutes.
- Uptime Doctor – Uptime Doctor offers a free tier so that you can monitor website uptime without a monthly fee. However, their free tier is limited to only 5 websites (or 5 ports) and 50 push alerts. Website uptime checks are made every minute, which is quite fast. They also have servers in 27 locations in the USA, Europe, and Asia, which means that you can notice if your website starts to load slowly at any moment from practically anywhere in the world.
- SiteUptime – The free website uptime monitoring services from SiteUptime is quite limited. With their free plan, you can monitor only 1 website. They have 8 location from which pings are sent each 30 to 60 minutes.
- Hetrix Tools – Hetrix Tools offers one of the most feature-rich uptime tools on the market. It promises not only to monitor your website but also server processes. This way, if you have a VPS or a dedicated server, Hetrix can notify you about potential problems before your website goes down. Their free tier offers all of the features, that are also available with their premium plans – unlimited report history, 3rd party app integrations, SMS alerts and downtime diagnostics. The only drawback is you have to log in their dashboard at least once every 30 days.
If any of these website monitoring tools does not meet your needs then simply do a quick google search. There are many more out there!
Website Content Backups
Performing a regular, preferably daily, backup of your sites and projects is a basic requirement.
Most web hosting providers will offer you a reliable daily backup service you can count on.
So, here is how you could act in the event of content loss on your website:
- Lost data due to an issue on your end – in this case, you could ask your provider to restore your site from a backup. It should happen within an hour on average, as long as they have performed website backups as promised;
- Lost data due to a hosting provider’s server issue – in the event that your provider’s server becomes corrupted and the projects you have located there are compromised you can ask the provider to move your account to a safe server and request that the content is restored from backup since normally backups are run on a separate server.
- Lost data due to a hosting provider’s network issue – in the event of a major problem with your hosting provider’s network or infrastructure, you are recommended to directly move to another provider; whether they can restore your sites from backup or not – you’re better off moving away to avoid any other eventual long-term damages to your online presence in the future;
For critical scenarios like the one mentioned above, experts advise keeping a remote backup of your entire website as an extra just in case measure.
To do that you can use free software such as FileZilla to copy all of the data and files from your hosting account with the provider to your own computer at home.
On our cloud web hosting platform at DDNS Cloud Hosting we offer remote website backups as an extra free website backup option, which you can take advantage of. We offer a free 30 day trial so give us a try!
This allows you to automatically backup your entire (or selected) site content from your hosting account to your Google Drive or Dropbox account directly.
If you are on the cPanel reseller platform, you will be able to generate a full or partial backup of your data with a few clicks of the mouse from your cPanel dashboard.
Handling a Website Outage
If your site faces an outage, the first thing you should do is … not panic.
And the sure-fire way to avoid panic is to have a recovery plan at hand.
First, you need to check with your hosting provider to see if the problem is on their end and ask for an ETA on a resolution if it is.
You can check sites such as DownForEveryoneOrJustMe.com to make sure the issue isn’t on your end only.
If the issue gets complicated then restoring your site quickly and thoroughly could be a fairly technical process.
So, if you don’t have the technical expertise for such scenarios, make sure you have a reliable IT consultant at hand who you can call in an emergency to restore your site promptly.
Also, it would be good if you check the elements of your website recovery plan regularly, preferably once per year.
You can check if the communication channels of your hosting provider are updated regularly, so that you do not miss out on any critical service update from them.
Also, you can check if the offsite backups you make are running properly to avoid any eventual data corruption.
And, finally, make sure that the IT consultant you rely on is still available and if they stick to their response times.
If your IT consultant is not able to take your emergency service request at a certain time, will there be anyone else to take over? Have a backup IT consultant contact ready for emergencies!
Your web hosting provider will do its best to ensure the service uptime guarantee (99.9% in most cases) it has promised.
However, this is only a guarantee on the server side and does not include the threat of hacking or virus infection, etc.
This is the real world and bad things will eventually happen – so it’s best to be prepared and have a quick recovery plan for your website(s) at hand.
Thanks For Reading,
DDNS Cloud Hosting!